Calibration Paper for ScanShell Scanners

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• ScanShell 800R Not Responding

  1. Unplug the device 2. Close Scrap Dragon 3. Plug the device back in 4. Restart Scrap Dragon Issues with the ScanShell 800r not responding often occur because it is not configured properly in Windows.  In Windows Control Panel; Devices & Printers, ...

• STAR 942 – HOW TO LOAD THE PAPER

  There is semi-automatic paper loading on this printer which is very easy once you get the hang of it.  The first and most important requirement is that the end of the paper be cut straight and square with a pair of scissors.  Do not rip the paper or ...

• SCANSHELL SDK DOWNLOAD

  We no longer provide the link to download the ScanShell SDK as we are only allowed to provide this to customers that have purchased from us.  Please contact our Help Desk for the latest version. Some versions of the SDK will cause the license image ...

• HOW TO CREATE SCANSHELL LOG FILE

  When troubleshooting a Scanshell Drivers License scanner, it is possible to create a log file of the processes. Create a folder named \cssnlogdir in the root of the C drive. A txt log file will be created for each day, as well as all scanned images. ...

• WINDOWS CAN’T LOCATE CSSN800.DLL OR OTHER SCANSHELL DRIVERS

  If the ScanShell driver files aren’t installed into Windows\System32 folder correctly by the SDK install, then they can be manually downloaded from Scan Shell Drivers. Extract the drivers into a local folder and install from there.