Customer images and Data - How can I delete customers data and images that are inactive from system.

Customer images and Data - How can I delete customers data and images that are inactive from system.

Thank you for your question.


Question:
-------------------
How can I delete customers data and images that are inactive from system.
-------------------

Answer:
-------------------
You cannot delete customer data from the system because it is needed for reporting purposes. You can mark a customer as inactive in Customer File Maintenance and they will no longer appear in the customer selection lists. You can also archive older transaction data one year at a time starting with the oldest year for which you have data. You can choose to remove any inactive customers at that time. We recommend upgrading to the latest version of Scrap Dragon before purging any data. You can call our help desk at 855-9-dragon for assistance in running the purge.
-------------------


--
Support Team
mailto:john@tranact.com, phil@scrap-dragon.com

    • Related Articles

    • HOW TO SAVE EXTRA TICKET LICENSE IMAGES TO JPEGGER

      Beginning with version 6.6, Scrap Dragon is able to accept one-time scans of Drivers License images and store them in jpegger with the other images for the ticket. This feature will save the image of the license with the ticket, but will not do any ...

    • No held images - Jpegger doesn't save 1st image for Scrap Dragon Classic

      There are some newer versions of the Jpegger service that do not save the 1st image to disk for use by Scrap Dragon Classic in the view held list. A version of the service that will save the 1st image to disk is attached. 1. Download and unzip the ...

    • HOW TO DO CUSTOMER PRICE QUOTES

      Customer price quotes in Scrap Dragon are useful for giving out special pricing for a one time purchase. Do not confuse this with special pricing that can be set up for any customer-commodity combination. The ability to enter price quotes can be ...

    • HOW TO CORRECT DATA FOR TEXAS DPS UPLOAD

      The Texas DPS data upload will reject the entire file if any data fails validation. For this reason, we recommend uploading data for one business day at a time. The validation process will provide a list of invalid records. Each item of bad data will ...

    • NOT ABLE TO RETRIEVE ARCHIVED IMAGES

      In JPEGger 2.0 the default setting in Multi-Viewer for “Use preview images” is checked. However, preview images were not generated in JPEGger 1.0. Therefore, this option must be unchecked to view images in an archived JPEGger 1.0 database.