OHDPS images not transferred or only top portion of image is received.
This can usually be resolved just by reducing the capture resolution in the camera itself. We had this issue with an Axis M1025 and we resolved the issue by reducing the camera capture resolution from 1920x1080 (16:9) to 480x360 (4:3),
Related Articles
OHDPS time stamp is wrong on uploaded data.
This applies to SDX only. If the time is off by an even number of hours then it is likely that the program is sending the UTC time. To force the program to use local time, make sure the Time Zone is set correctly in the yard setup, program options.
No held images - Jpegger doesn't save 1st image for Scrap Dragon Classic
There are some newer versions of the Jpegger service that do not save the 1st image to disk for use by Scrap Dragon Classic in the view held list. A version of the service that will save the 1st image to disk is attached. 1. Download and unzip the ...
PREPARING SCRAP DRAGON XTREME FOR TEXAS DPS REPORT UPLOAD
Before uploading data to the Texas DPS, there are special codes that must be setup in User Defined Lists. These are the only acceptable codes and are required to prevent file rejection. Once the codes are setup in the user defined lists the codes ...
Alabama Law Enforcement Agency (ALEA) Upload
Applies to Scrap Dragon Classic Only Register with ALEA. You must register your company and location at https://Scrap.Alabama.Gov. Register for API (bulk) uploading. A payment of $250 annually is required. Remember your user name and password. Once ...
CONFIGURING JPEGGER FOR E-MAIL IMAGE RETRIEVAL
E-MAIL RETRIEVAL In Jpegger, e-mail retrieval allows you to send pictures from any smart phone to jpegger and have those pictures associated with a ticket, shipment or pack. E-mail was introduced in build 155. If your service has a build number prior ...