WINDOWS CAN’T LOCATE CSSN800.DLL OR OTHER SCANSHELL DRIVERS
If the ScanShell driver files aren’t installed into Windows\System32 folder correctly by the SDK install, then they can be manually downloaded from Scan Shell Drivers.
Extract the drivers into a local folder and install from there.
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When attempting to scan a driver’s license using the ScanShell 800, the system generates the error “ScanW.dll is not registered”. This does not occur when logged into Windows as an administrator. This error is caused by insufficient permissions on ...
HOW TO CREATE SCANSHELL LOG FILE
When troubleshooting a Scanshell Drivers License scanner, it is possible to create a log file of the processes. Create a folder named \cssnlogdir in the root of the C drive. A txt log file will be created for each day, as well as all scanned images. ...
ScanShell 800R Not Responding
1. Unplug the device 2. Close Scrap Dragon 3. Plug the device back in 4. Restart Scrap Dragon Issues with the ScanShell 800r not responding often occur because it is not configured properly in Windows. In Windows Control Panel; Devices & Printers, ...
SCANSHELL SDK DOWNLOAD
We no longer provide the link to download the ScanShell SDK as we are only allowed to provide this to customers that have purchased from us. Please contact our Help Desk for the latest version. Some versions of the SDK will cause the license image ...
Calibration Paper for ScanShell Scanners
Please see attached documents.